Terms & Conditions

Welcome to Clay. By signing up for a membership or using our studio, you agree to the following terms and conditions. These terms are subject to change, and the most recent version will always be posted on our website.

1. Company Information

Clay Wellness, LLC is a Utah limited liability company operating wellness facilities in Provo, Utah. References to “Clay Wellness,” “we,” “our,” or “us” mean Clay Wellness, LLC.

2. Use of Our Website

You agree to use our website only for lawful purposes, including browsing information, purchasing memberships, scheduling classes, or contacting us. You may not:

  • Interfere with or disrupt website functionality.

  • Attempt unauthorized access to our systems or member accounts.

  • Use our website for fraudulent or misleading purposes.

3. Memberships, Classes, and Bookings

  • Memberships, class passes, and event bookings are subject to availability and may be capped.

  • Fees are due at the time of purchase and processed securely via third-party providers (e.g., Stripe).

  • Cancellations, refunds, or rescheduling are subject to our posted policies at the time of booking.

  • Certain activities (e.g., sauna, cold plunge, massage, fitness classes) may require advance booking and adherence to studio rules.

4. Health & Safety

Participation in wellness services involves inherent risks. By attending our studio or classes, you acknowledge these risks and agree to follow all posted guidelines, staff instructions, and safety protocols. A separate Liability Waiver must be signed before participating in studio activities.

5. Intellectual Property

All content on our website — including text, images, logos, and media — is the property of Clay Wellness or its licensors. You may not copy, reproduce, or distribute content without prior written permission.

6. Media Use

Clay Wellness may capture photos or videos during events or in the studio for promotional purposes. By participating, you consent to this use unless you request otherwise (see our waiver or ask staff for a “Do Not Photograph” designation).

7. Payments & Billing

  • Payments are processed by third-party providers (e.g., Stripe).

  • You are responsible for ensuring your payment details are accurate and up to date.

  • Memberships or services may automatically renew if you select recurring billing. You may cancel in accordance with our cancellation policies.

8. Limitation of Liability

To the fullest extent permitted by law, Clay Wellness is not liable for indirect, incidental, or consequential damages arising from use of our website, memberships, or services. Our liability is limited to the amount paid for the specific service at issue.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Utah. Any disputes must be resolved in the state or federal courts located in Utah County, Utah, and you consent to the jurisdiction of these courts.

10. Changes to These Terms

We may update these Terms at any time. Updated Terms will be posted on this page with a revised “Effective Date.” Your continued use of our website or services constitutes acceptance of the updated Terms.

Questions? Reach out to us at:

Email: hello@claywellness.co